Zavarovalnica Triglav is the largest and most recognisable insurance company in Slovenia. A key part of its customer experience is the responsiveness and availability of its call center, which operates continuously—24 hours

Organizing schedules required a lot of manual work, and last-minute changes added burden on both employees and management. With ShiftPlan, these processes have been streamlined. The system takes into account regulations, agreements, and internal rules to propose the most optimal work schedules.