Infrastructure and Services

Continuous support activities, such as energy, utilities, cleaning, and others, require round-the-clock operation every day of the week. With the shiftplan.io application, planning multi-shift work processes becomes more manageable, ensuring a balanced distribution of shifts and duties. Additionally, employees can access their work schedules well in advance, allowing for smoother planning and operations.

NLB d.d.

The Shiftplan solution has significantly streamlined the Contact Center's scheduling process, which can be a daunting task for a large team that operates around the clock. Since we adopted the solution for schedule creation, we have noticed a significant reduction in the time and effort needed to create schedules, thanks to the automated scheduling feature. Additionally, it is extremely helpful for all colleagues to access their schedules on their mobile devices, in addition to their computers. The application is user-friendly, and the implementation was speedy. The Shiftplan team is very responsive and always ready to find new solutions to meet our specific needs.

Klemen Kalin, group lead, NLB Contact Center
Case study

Highlighted features and characteristics of the shiftplan.io solution

Effortless Schedule Input

Thanks to its intuitive interface, inputting employee schedules is a breeze. The application offers a plethora of tools that simplify the creation of a fair and balanced schedule and help you stay on top of your staffing needs.
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Staff Notifications

Employees are automatically notified of schedule changes via email. They can always access the schedule through their personal web portal, where they also have access to other relevant information about the work process.
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Attendance Tracking

Employees can easily record their arrivals and departures using an advanced registration terminal, mobile phone, or computer. In addition, employees have access to the schedule and other relevant information via the terminal and web portal.
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Attendance Rules

Attendance rules for recording working hours are highly adjustable at the level of the organization, departments, and individual employees. Any violations of the rules are promptly displayed to supervisors and employees. Additionally, the tracking rules outline how actual clock-ins and clock-outs are factored into salary calculations.
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Automated Payroll Calculation

The application allows for fully automated calculation of hourly rates and salary supplements, based on the actual registrations of employee arrivals and departures. This eliminates the need for time-consuming manual hour counting, ensuring error-free payroll calculations that are consistent for all employees.
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